Legal Access Depends On Local Law
Our Legal position is simple: your use of the account, lobby and wallet tools depends on local law and on the eligibility rules shown during account access. We ask you to provide accurate account details and complete phone verification before access is granted, because those steps
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help us connect activity to the correct account. Payment records may show DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, and we keep those records aligned with the related account activity. The same policy applies whether you connect from Semarang, another Indonesian city, or
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outside the region. Where local law permits, you can open the policy page from the account area and request clarification before proceeding. If a local rule changes your access, we will use the available account contact path to explain the affected step rather than invite you
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to bypass it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.